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How mafia88 Protects Your Personal Data

At mafia88, your personal data is handled with clear purpose: we collect only what we need to operate your account, process deposits via DANA, OVO, GoPay or QRIS…

Data collected only as neededDANA, OVO, GoPay & QRIS transactions coveredYour rights explained clearlyRetention periods statedContact path for data requests
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mafia88 How mafia88 Protects Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or delete the personal data we hold about you, our privacy team is reachable around the clock.

Live Chat Open the chat widget on any mafia88 page — available 24 hours a day…
Email Privacy Team Send your data access or deletion request to our dedicated privacy address.
In-Account Ticket Log in, head to Settings, then Support Tickets, and select the Privacy Request category.
DATA HANDLING STANDARDS

Six Ways We Keep Your Data Safe

Data security at mafia88 is not a single policy line — it is a set of layered practices applied every time your account is accessed, a payment is…

Encryption in Transit

Every request between your device and our servers travels over TLS 1.2 or higher.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly.

Account Access Controls

Two-step verification is available for all accounts. When we detect a login from an unfamiliar device or location, we send…

Data Retention Schedule

Transaction records are kept for five years to meet financial audit requirements.

Third-Party Sharing Rules

We share data with payment processors — DANA, OVO, GoPay, QRIS — solely to complete your transactions.

Your Right to Correction

If any personal detail we hold is wrong — name spelling, registered email, linked phone number — submit a correction…

Frequently Asked Privacy Policy Questions

The questions below are the ones our support team receives most often about how mafia88 collects, stores and processes personal data. If your question is not covered here, reach us via live chat at any hour and a privacy agent will walk you through the specific detail you need.

We collect your name, email address, date of birth and a verified payment method such as DANA, OVO, GoPay or QRIS. We also log device identifiers and IP addresses to secure your session and detect unauthorised access attempts.

Transaction records are retained for five years to satisfy financial audit requirements. After you close your account, identifiable profile data is deleted within 90 days, but anonymised transaction data may be kept longer for internal reporting.

Yes. Log in, go to Settings, open Support Tickets and select the Privacy Request category. We will prepare a full data export and deliver it to your registered email within 14 calendar days of your request being confirmed.

No. We pass data to payment processors — DANA, OVO, GoPay, QRIS — only to complete your transactions. We do not sell personal data or share profile information with any advertising network or data broker.

All payment data travels over TLS 1.2 encryption. We do not store full card or e-wallet credentials on our servers; instead, tokenised references are held so your DANA, OVO, GoPay or QRIS details are never exposed in plain text.

Identifiable fields — name, email, phone, payment method details — are deleted within 90 days of account closure. Transaction logs required for financial audits are retained in anonymised form for five years, as noted in our retention schedule.

Submit a correction request through live chat or the in-account ticket form under the Privacy Request category. Our team verifies your identity and updates the incorrect field within 48 hours of your request being received.

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